stats on written communication

Only 13% of all written communication is now using pen and paper; 49% is via email, 29% is via SMS text, and 10% is via Internet Instant Messaging, according to the IPA Touchpoints Integrated Planning Database.

I wonder which of these medium carries the most extra information with them (like you know how they say when we talk to people, only 10% of the meaning takeout is from the actual words). I'm guessing it's Instant Messenger, because of the timing element.

http://www.ipatouchpoints.co.uk/index.php

Comments

[Michael Cohn]

That the idea behind that 10% axiom is that the rest of the meaning comes from something else...gestures, facial expressions, posture, volume, enunciation, etc. Where's it happening on IM? There are emoticons, of course, but seems to me those are mostly reductive...and there's a huge difference between natural indicators that arise subconsciously, and forced indicators that are prefabricated for you.